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Overview

An effective facilitator fosters consensus, steers conversation, and encourages group engagement. In only five weeks, learn to successfully conduct focus groups, strategic planning, panel discussions, meetings, team conflicts resolution, and round table discussions. Led by an expert instructor, this online certificate is designed to help you practice new facilitation skills and enhanced communication styles that you can apply to your next meeting.

By the end of the course, you will know how to:

  • Design a successful group facilitation
  • Establish effective ground rules
  • Define desired outcomes for the facilitated session
  • Recognize group dynamics and behavioral styles
  • Apply technique to demonstrate confidence and command attention
  • Ask appropriate probing questions
  • Apply idea-generating and decision-making methods
  • Apply conflict or difficult dialogue strategies

Curriculum

Part 1: Fundamentals
In the first two weeks of the course, you and your peers prepare introductions and complete self-paced assignments necessary to meet the core course component.

Part 2: Building your Facilitation Skills

This part of the course consists of five live online instructor-led sessions, each from 12:00 p.m. to 1:30 p.m. ET.

January 2018 Offering

April 2018 Offering

Session 1:

2/6/18

5/8/18

Session 2:

2/13/18

5/8/18

Session 3:

2/20/18

5/15/18

Session 4:

2/27/18

5/22/18

Session 5:

3/6/18

5/29/18


Part 3: Learning Project and Exam
Participants conduct and record a facilitation in the environment of their choice as a final learning project. Participants must pass (80% or higher) the knowledge based exam. The exam is available on week three.

Instructor Bio

Raquel Perez earned a B.A. in Organizational Leadership and Communication from Trinity International University, a M.S. in Conflict Analysis and Resolution from Nova Southeastern University and her Ph.D. (ABD) in Conflict Analysis and Resolution from Nova Southeastern University.

Professor Perez is a Conflict Resolution Consultant with seven years experience in leadership development and organizational design. She has collaborated on projects that focused on organizational conflict, change management, learning systems, grassroots movements, talent optimization, and global engagement. Her research interests are communication, conflict and critical thinking.

Tuition

Students of the Strategic Facilitation Skills Certificate pay $899 for the entire course.

Payments for tuition are payable online.

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@ a Glance


$ 899
9-Week Online Course
Course Start Dates
  • January 22, 2018
  • April 23, 2018